SHIPPING & RETURNS
FREE shipping within Mainland Britain.
Deliveries to Europe, North America and Australasia are sent by Royal Mail International Standard.
Europe: £15.00 (free for orders above £100)
Rest of the World:
Orders under £100: £20 shipping
Orders over £100: £30 shipping
The buyer is responsible for any customs and import duties that may apply.
Returns and Exchanges
Orders are dispatched within one working day, well-wrapped and ready for the worst the post can throw at them.
Still, sometimes they go through the wars. Framed butterflies are very delicate and in rare cases have been damaged in the post. No problem - just get in touch and describe the problem and I will arrange a replacement.
If for any other reason you are unsatisfied with your purchase, please contact me and I will arrange a refund or replacement on return of the goods.